It has been a whirlwind year and a half since we were first affected by Covid-19. In March 2020 when ski areas closed and the stay-at-home order went into effect, the futures of Start Haus and many other local businesses were unknown. We operated online-only and asked our customers for help.
The local ski and bike communities overwhelmed us with support, from online orders to gift card purchases, and we're very thankful to everyone who helped us keep the doors open. We were able to reopen the brick-and-mortar store in accordance with CDC, state, and county guidelines by installing ventilation fans, requiring masks, reducing capacity, cleaning often, and switching to an appointment system for boot fitting.
On June 15th, California ended the stay-at-home order and posted new guidance regarding the pandemic. If you've visited our shop in the last two weeks, you may have noticed some changes in accordance! All of our employees are fully vaccinated, and we are no longer requiring masks to be worn in the store. Capacity limits are back to normal. The ventilation fans are still cycling new air through the shop 7-8 times per hour, and high-touch areas are being cleaned often. The boot fitting appointment system is also here to stay; we think it provides a better customer experience!
While we aren't out of the woods yet, we're glad to be approaching a new normal. Thank you for your support over the last year and a half, and we look forward to seeing everyone's smiling faces in the shop again!
-The Start Haus Crew